The Parts Counter Salesperson performs a variety of customer service, in store marketing, promoting, advertising and stocking duties related to the receiving, sale and delivery of parts and accessories.

Essential Functions

• Read catalogs, or computer displays to determine replacement part stock numbers and prices.

• Determine replacement parts required, according to inspections of old parts, customer requests, or

• customers' descriptions of malfunctions.

• Receive and fill telephone orders for Mack and Volvo parts.

• Fill customer orders from stock.

• Prepare sales slips or sales contracts.

• Receive payment or obtain credit authorization.

• Take inventory of stock.

• Advise customers on substitution or modification of parts when identical replacements are not available.

• Examine returned parts for defects, and exchange defective parts or refund money.

• Mark and store parts in stockrooms according to prearranged systems.

• Catalog and categorize parts for proper placement on the stock shelves.

• Lifting up to 75 lbs independently.

Qualifications

• 1 year of parts counter sales experience required.

• Experience with CDK is a plus.

• Ability to read and comprehend instructions and information.

• Excellent communication skills.

• Will be trained on the dealership’s computer system.

• Professional appearance.

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