Human Resources Manager
Summary
This
position provides overall employee relations support to multiple locations.
Responsible for building effective partnerships with operations leaders and
providing guidance regarding employee relations.
Day to day functions include, but are not
limited to: interpretation and administration of company policies, programs
& special projects; development of location’s leaders; assessing,
evaluating & analyzing site compliance to policies, procedures and
government regulations; assisting locations with plans to resolve any
compliance deficiencies.
Support HR’s initiative in providing timely HR service to PA and WV locations.
Essential
Functions:
·
Provides coaching, training, and counseling pertaining to
various aspects of human resources (e.g., performance improvement, sexual
harassment, discrimination, diversity, legal/employment issues,
·
Educates management
and employees regarding corrective actions, moves and terminations to ensure
complete documentation and compliance with company guidelines.
·
Monitors effectiveness
of human resources programs with an eye on continuous improvements by traveling
regularly to assigned regional locations and partnering with management.
·
Investigates complaints and employee relations
issues and ensures findings are documented and recommendations on remedial
actions are made to management, as required.
·
Ensures all
terminations for cause are reviewed and approved.
·
Works with HR
Director and Legal to gather data/information relevant to employment and
discrimination claims, charges, or cases to facilitate prompt resolution.
·
Coordinates the
responses to unemployment claims, ensuring documentation/response is correct,
complete, and timely to protect company’s interests.
·
Responds to human
resources related questions and issues from management and employees to ensure
accurate and consistent interpretation and application of policies and
procedures and to maintain compliance with employment law and regulations.
·
Manages leave process for STD, LTD, FMLA and WC.
·
Handles Department of Transportation compliance
duties.
·
Onboarding
of all new employees.
·
Ability
to handle confidential, sensitive and critical issues.
·
Ability
to work under pressure to meet deadlines while managing internal customer
expectations and resetting accordingly.
·
Critical
thinking skills with a solid ability to think strategically and problem solve.
·
Organizational
and planning skills.
·
Attention
to detail.
·
Ability
to provide excellent customer service and establish and maintain credibility
and interpersonal relationships with diverse group of individuals (e.g.
business leaders, colleagues, and staff at all levels).
·
Ability
to collaborate effectively with others, implementing HR employee relations and
development processes, strategies and programs.
·
Knowledge
of HR disciplines and employment law, including benefits, payroll, recruiting,
performance management, coaching, training and development, and administration.
·
Knowledgeable
use of excel spreadsheet, presentation and email software (Preferably the Microsoft
Suite of tools).
·
Ability
to conduct complete and objective investigations and document findings.
· Ability to travel by air or car up to 30% of the time.
Physical
Demands:
The work is performed primarily in an office environment and
requires sitting for extended periods, however the position also requires
working in a shop location. While performing the duties of this job, the
employee is occasionally required to stand, walk, sit, use hands to finger,
handle or feel objects, tools or controls, reach with hands and arms, climb
stairs, balance, stoop, kneel, crouch or crawl, talk or hear. The employee must occasionally lift up to 25
pounds. Specific vision abilities
required by the job include close vision, distance vision, color vision,
peripheral vision, depth perception and the ability to adjust focus. Travel is
required, including occasional overnight travel. The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of this job. Reasonable accommodation may be made to enable
individuals with disabilities to perform the essential functions.
Competencies
·
Understand
developments of best practices, policies and procedures and be able to assist
in development as needed.
·
Solid
understanding of federal, state and local laws.
·
Strong
employee relations experience.
·
Sound
judgment and problem-solving skills.
·
Customer
focused attitude with high level of professionalism and discretion, both
verbally and in written communication.
Work
Environment:
The work environment will be a standard office setting for a
majority of the time, with occasional visits to employee workplace locations
such as motor vehicle service garages, parts warehouses, and outdoor parking
lots.
Position
and Expected Hours of Work
This is a first shift role, Monday through Friday.
Additional hours as needed.
Education
and Experience:
·
Bachelor’s degree in Human Resources, Labor Relations,
Business or related field or equivalent combination of education and
experience.
·
HRCI
or SHRM certification preferred.
·
Minimum
of four (4) years ongoing human resources experience required, including
experience working with all levels of staff including Exempt and Non-Exempt,
Full and Part-time.